Support
Help for inspectors, borrowers and builders using the Drawserv mobile app.
Drawserv (formerly Findlan Inspection) is the mobile app for the people on a construction loan’s projects. Inspectors review their assignments, capture site photos, and submit from anywhere; borrowers and builders follow their draws, approve them, and sign lien waivers.
Contact us: Email inspections@findlanassociates.com and we’ll usually reply within two business days.
Get the app
Drawserv is on the App Store. Install it and sign in with the account your organization set up.
Getting access
The app is for invited users only and has no public sign-up. Accounts are created by the lender or inspection-management organization you work with. If you need access, contact your administrator.
Common questions
- Is Drawserv down? Check the Drawserv status page for current availability, incident updates, and scheduled maintenance.
- Can’t sign in? Confirm you’re using the email your organization set up. Use “Forgot password” on the login screen to reset it.
- Camera or photos not working? Grant permission in iOS Settings › Drawserv › Camera and Photos.
- Map can’t find your location? Enable Location in iOS Settings › Drawserv › Location.
- Submitting an inspection. Open a pending job, tap Begin inspection, capture your photos, then Review and Submit. A bill is created automatically on the Billing tab.
Privacy
See our Privacy Policy.